| Gati CALL |
Gati Call is a call center specifically designed
for outbound and inbound calling. It has one purpose and that’s to make outbound
and inbound telemarketing and market research activities productive and
efficient.
Gati Call is the pick of choice for a small-medium sized call centers.
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| Features |
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- Manage calling lists in a centralized
database.
- Manage do not call lists in a centralized
database.
- Call outcome and detail management
(outbound).
- Incoming call detail management. (inbound).
- Call management, analysis and statistics.
- Low cost hardware requirement.
- Increase agent productivity.
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| Report Management |
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- Report on agent productivity and campaigned
result.
- Agent Login report.
- Calls by agent report.
- Call status report.
- Agent audit report.
- Ability to export report.
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